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edlau1
Great Neighbour / Super Voisin

what to do, if there is a billing problems..

how to get thru the agent to fix the billings...

4 REPLIES 4

darlicious
Mayor / Maire

@edlau1 

Whats the nature of your billing issue? We may be able to explain or identify the issue without the need of a customer support agent. We will direct you if it is needed.

MrSpock
Deputy Mayor / Adjoint au Maire

@edlau1 @Hi what issues are you having? 

You can contact a customer service agent 

 to open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

 

hairbag1
Mayor / Maire

You can buy payment voucher at Shell Gas or Walmart...then dial 611 to add 'em to your account.

Then when website finally stabilizes...fix your cc issues at that time.

edit'd...what is the nature of the billing problem.. a bit more info and we can provide better guidance.

Timer
Mayor / Maire

@edlau1 

contact to support team by CS_Agent 

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