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payment problem

MariamYH
Good Citizen / Bon Citoyen

I got text that there is some problems going throw with my payment! I checked everything is same but it didn't renew my data and plan for this month. 

1 REPLY 1

softech
Oracle
Oracle

 @MariamYH  Ignore the text if you have Autopay (Pre-authorized payments) setup.  The sms is sent to everyone with renewal coming up on that particular day, but without considering people have Autopay setup and won't have issue with payment

 

So, if you have Autopay setup and have been working, ignore the text

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