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payment issue

crissy
Great Neighbour / Super Voisin

crissy_0-1619025496993.png

I originally made a late payment for this cycle, but if the next cycle is 25 and amount owing is 22. Do I still need to pay an additional 22 dollars on top of the payment I made today?

4 REPLIES 4

Luddite
Oracle
Oracle

@crissy  In mid May click My Rewards for a better estimate of your next payment. 

 

If you haven't already done so, register a credit/debit card for autopay. Even if you prefer to make manual payments you'll save $2/30 days.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

RosieR
Mayor / Maire

@crissy wrote:

crissy_0-1619025496993.png

I originally made a late payment for this cycle, but if the next cycle is 25 and amount owing is 22. Do I still need to pay an additional 22 dollars on top of the payment I made today?


Hi @crissy if you already paid $25 for your plan, you do not have to pay an additional $22 on top of the $25 you just paid.  

 

$22 is what you pay on May 21, 2021, which is your plan renewal date.

 

Have a wonderful day

 

RosieR

Staliger
Mayor / Maire

@crissy Yes. But to be on a safe side, better calculate like this: Payment for next cycle - Available Funds - All your rewards you have = Amount you actually need to pay for next cycle.

Anonymous
Not applicable

 @crissy : The middle line is your plan cost. The last line is that minus Available Funds up top.

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