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number port problem

samuelofca
Great Neighbour / Super Voisin

I am currently trying to port my number from Lum Mobile, and I got the confirmation text from them but despite saying YES it didn't detect it so after 90 minutes it expired and told me to retry with my carrier. Except I can't resend the number port request from public. Please help, thanks

4 REPLIES 4

Chalupa_Batman
Mayor / Maire

Never heard of Lum Mobile. But use this link to also confirm it can be ported.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do 

KACHASAFA
Great Citizen / Super Citoyen

Confirm with Lum mobile if your number has successfully ported out. 

Chalupa_Batman
Mayor / Maire

Hey @samuelofca 

Take a peek in the top right corner. I'll send you the porting team number. Give them a call to get this fixed/

Handy1
Mayor / Maire

@samuelofca  No worries I’ll send you the oorting team  number private message and they can re trigger the port request for you 

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