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not registered on network

Lillian1
Great Neighbour / Super Voisin

It was difficult to get registered on net work.  I was given a Temporary Account but I still could not get my phone working.  I now have 

5 REPLIES 5

@Lillian1 

this is an open forum and we are customers like you.  Please remove the account number and name for your own protection.  Go back to our post, click the down arrow and the Edit Message to update and remove those 

For the call disable, try to reboot the phone once more time and see if helps.  Ask different people with different number to call you and check the call display

If issues persists, try to click Reset All networks and see if it resolves the issue

Lillian1
Great Neighbour / Super Voisin

The original problem was "not registered on network"

Lillian1
Great Neighbour / Super Voisin

The phone worked for the first time but the people I call see a 1-800 number on call display.  I have the old account number  finally which is  =========== and it  was under ==== ==== ====. That was the missing information that I could not find until recently. I was given a temporary account which I never accessed.

Mark613
Good Citizen / Bon Citoyen

Power cycle your phone. It will work 

Handy1
Mayor / Maire

@Lillian1  So services are finally working for you calls text and data 

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