11-28-2023 12:45 AM - last edited on 11-29-2023 03:38 AM by computergeek541
11-28-2023 11:47 AM
@hannah02 I have merged your 2 messages in the English forum. It will be easier to receive help.
11-28-2023 11:09 AM
Here is a link to contact a agent by private message. They will help you but they are very busy with the Black Friday sale.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there
11-28-2023 11:06 AM
same situatuon I can not do anything
I just want to cancel.
11-28-2023 11:01 AM
I tried to pay and use the same number, but at the last step, such a message appears and doesn't move on to the next step.
11-28-2023 11:00 AM
Yes, looks like you are at step 6. You must use the app to complete the activation. Try uninstalling and reinstalling the app.
11-28-2023 10:58 AM
I tried but it is not working. did you see the photo that i attaced?
11-28-2023 10:56 AM
You must the Public Mobile app to complete your activation. Esim or physical sim.
11-28-2023 10:54 AM
Can you see the photo?
11-28-2023 10:53 AM
Hello I tried to transfer from koodo but it is not working
11-28-2023 10:51 AM
How can we help you?
11-28-2023 10:49 AM
11-28-2023 10:30 AM
11-28-2023 10:29 AM
I could not do anything
11-28-2023 10:28 AM
as you can see I.got this message. I could do anything
11-28-2023 10:25 AM
no i just chraged one time. I used koodo moblie.
11-28-2023 09:27 AM
@hannah02 Faites l’activation de votre Sim sur l’application. Avez-vous été chargé plusieurs fois pour l’activation? Alors contactez le support par message privé https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Je viens de voir que vous parlez peut-être juste en anglais??? Laissez nous savoir.
11-28-2023 08:22 AM
Avec le lien si dessous tu peux parlé à un Agent de Service Clientèle de Public Mobile.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Donne eu le photo que tu attaché ici .