@ronallan Sounds to me you may have been simjacked. To go along with the other members that replied here is a picture.
Green arrow.
In your account click that "Change sim card"
It shows the last 4 digits of the sim card. Now take the sim out of your phone and see if they match. If they don't you're a victim of simjacking.
Since it's been a few days these hackers have had alot of time to get more info out of you. Anything that is attached to your phone number like banks, social media, email they may have gained access to.
You should immediately start going through your financials to make sure no suspicious charges on your accounts and start changing all your passwords.
At same time in your account go to lost and stolen and mark your account to stolen so it blocks them from being able to use the sim that they switched your account to.
Then contact moderators. Mods have away to get your account back onto your sim card that you have. Or for a faster way if you need your phone immediately stop at a Walmart buy a new sim card do not activate it* you have to go into your account and click change sim card. Then type the sim card number in that you just bought and you'll be back up and running.
Keep us posted!
