no call no sms

[galenthurber]

No way to troubleshoot.

[galenthurber]

Calling is back, thats getting there

[galenthurber]

Galaxy s8

[hTideGnow]

hi @galenthurber 

what phone you have?

[galenthurber]

asked support and when I can get access to my tickets without receiving errors, support says I should buy a new phone. My wife has the same phone and PM plan, same location same variety of cell bands tested, her's works my does not. Facepalming here. Do better

[galenthurber]

850

[galenthurber]

Existing member

1900

700 

800 mhz bands detected

[hTideGnow]

hi @galenthurber new activation or existing customer?

try reboot phone and reset network settings 

try your sim on another phone.

if same, ask PM support agent to help. you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage