01-13-2020 08:48 PM - edited 01-05-2022 09:00 AM
Its been 3 hours I have no service.? What do I need to do get ativated.
01-14-2020 12:15 AM
@computergeek541 wrote:
@XionBunny wrote:if you ported in it can take several hours, but yes more information on your issue is needed.
There may very well being a porting problem, but even if a broken port got fixed, that still wouldn't fix a greater issue.
The customer having no service means that something else is wrong. The service should already be working for data, outgoing calls, and outgoing text messages.
Given that the OP hasn't made an appearance for the past 3hrs., for all we know, maybe he/she does have service now, and since it's working, doesn't see any reason to come back to this thread.....
01-14-2020 12:11 AM
@XionBunny wrote:if you ported in it can take several hours, but yes more information on your issue is needed.
There may very well being a porting problem, but even if a broken port got fixed, that still wouldn't fix a greater issue.
The customer having no service means that something else is wrong. The service should already be working for data, outgoing calls, and outgoing text messages.
01-13-2020 10:09 PM
Yup, as @LovesToPM mentioned, it's often the simple, often overlooked, phone restart that's the solution. Let us know if that helped, and if not, more details, as @zblackma asked.
01-13-2020 09:24 PM
@Tonyz wrote:Its been 3 hours I have no service.? What do I need to do get ativated.
More information would be helpful.
Did you try restarting your phone?
01-13-2020 09:07 PM
if you ported in it can take several hours, but yes more information on your issue is needed.
01-13-2020 08:55 PM - edited 01-13-2020 08:56 PM
Please give us some more information. Did you activate your PM SIM? Place it into you phone and? What happened?
@Tonyz wrote:Its been 3 hours I have no service.? What do I need to do get ativated.