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new activation

stevea33ca
Good Citizen / Bon Citoyen

Went to Hillcrest mall Richmond Hill this past Tuesday to sign up for new account.  The guy wanted $15 for sim and $25 to port number and activate new account.  Is this correct or was he trying to over charge me

9 REPLIES 9


@stevea33ca wrote:

I will take advice and purchase at Walmart and activate on line.  Can anyone give advise porting my Bell number.  Did I do at time of activating sim?  And will it take around 3 hours with the correct information


I suggest you to pick a new number during activation. Then port in directly from your self-serve account after checking everything on your phone. This way you will have service even while your number is in the middle of porting process. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

stevea33ca
Good Citizen / Bon Citoyen

I will take advice and purchase at Walmart and activate on line.  Can anyone give advise porting my Bell number.  Did I do at time of activating sim?  And will it take around 3 hours with the correct information

popping
Retired Oracle / Oracle Retraité

@stevea33ca wrote:

He was charging $15 plus $25 then the plan fee.  I did not purchase and walked to another booth to enquire about Lucky.  They just wanted $10 for sim.  I havent purchased yet


Good idea to comparative shopping.

Say no when in doubt.  You can always go back.

@NDesai is right,  I recommend the same!   I like public mobile more than lucky because of the rewards 

stevea33ca
Good Citizen / Bon Citoyen

He was charging $15 plus $25 then the plan fee.  I did not purchase and walked to another booth to enquire about Lucky.  They just wanted $10 for sim.  I havent purchased yet

NDesai
Oracle
Oracle

@stevea33ca I recommend you to just buy the sim for $10+tax from other stores like TMS, Walmart, London Drugs or wow mobile. Then do the activation yourself. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

popping
Retired Oracle / Oracle Retraité

@stevea33ca wrote:

Went to Hillcrest mall Richmond Hill this past Tuesday to sign up for new account.  The guy wanted $15 for sim and $25 to port number and activate new account.  Is this correct or was he trying to over charge me


PM charge $10 for SIM online.  Porting number online is free.

But a business can charge service fee for the service they provide.

Did you activate a $25 plan?

If yes, PM wants subscriber to pay plan price in order to activate your plan/account.

GR
Mayor / Maire

The Sim is 10$  and then you have to pay upfront for the plan you choose, so if you wanted the 25$  he was still overcharging you by 5$ on the Sim!  There's no activation or porting fee

NDesai
Oracle
Oracle

@stevea33ca Wth, there should only be $10 for sim and plan cost. No other fees is required to pay. Please report the store to the mod team so they can follow up with them. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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