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need help with payment

boaz1
Great Neighbour / Super Voisin

Hello I just tried to join public but my payment didnt go through online.  I tried 2 different cards. 

3 REPLIES 3

Vancouver_C
Good Citizen / Bon Citoyen

I've had the same thing happen to me when I first signed up with a credit card. When my card expired and I tried charging it to my new one it wouldn't accept any credit cards, only my debit card. Frustrating but maybe give it a few days and try again.

hairbag1
Mayor / Maire

@boaz1 

you must complete activation on the mobile app....did you do that ?

hTideGnow
Mayor / Maire

@boaz1 

PM payment system is glitchy sometimes

 please wait a day or even longer before you try again.  

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