need help activating sim card

[deyanne]

I keep getting error messages. Is there anyone there who can activate the sim card at your end so I can subscribe?

[Phil_Adelphus]

@deyanne   If you still don't know how get the app, try here:

https://www.publicmobile.ca/en/bc/load-mobile-app 

[BKNS27]

@deyanne 

All you need to download the app on your phone.

If you have an iPhone, go to the Apple App Store to download.

If you have an Android phone, go to Google Play Store to download.

[dust2dust]

If you have an Android or iOS phone, the same place you find apps for them. If you don't have those operating systems then you will need to use one that does and get the app on that phone.

[deyanne]

where do I find the app?

[dust2dust]

The app is free...and required to finish the sign up.

[deyanne]

the website I think - haven't purchased any apps

[Phil_Adelphus]

@deyanne  Are you using the website or the Public Mobile app?  You need to use the app for activation (you don't need to keep using it after that though)