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my phone can't call the number started with 604

wyt2008t
Great Neighbour / Super Voisin

i don't know why my phone can't call some number started with 604,it will be hunged up every time.who know what‘s the problem?

3 REPLIES 3

esjliv
Mayor / Maire

@wyt2008t - can others call this number with issue? 

 

If others can call without issue, try:

  • turning on airplane mode then turning it off
  • remove your SIM card, then gently place it back into your SIM slot, restart
  • reset network settings of the device

hairbag1
Mayor / Maire

@wyt2008t 

try dialingt a 1 ahead of 604...see if that helps.

softech
Oracle
Oracle

@wyt2008t any number in that area code does not work or just some?

 

you tried reboot phone?

do you have another phone to test?

 

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