HI @dan99 First try using Forgot Password link. Put in the correct email address and then answer the Security Question.
If that does not work, then you have to open ticket with PM Support
click on the Bubble on the lower right or directly at : https://publicmobile.ca/chatbot.
Follow these these to get to ticket open page quicker:
- type: Forgot log in information
- Click "Contact Us"
- Click "Click here to submit a ticket"
- you will then direct to another page to open ticket.
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
