08-28-2024 02:04 PM
Did anyone else's mobile data just drop? I can't connect no matter what I do.
08-28-2024 10:07 PM
It happened to me too, and I have tried everything recommended. So I don't know what's happening either
08-28-2024 02:40 PM
@Teebok , no issues with any aspects of the service today. Is it just mobile data that is affected for you? Check your phone settings to see if there is mobile data usage limit set and whether it has been reached. Check also the usage in your online account to ensure that included usage has not been consumed.
08-28-2024 02:10 PM
working fine for me in BC. Log in to your account to make sure you still have data to use...,maybe you run outta data until next regular plan renewal.
08-28-2024 02:10 PM
your voice calls work?
did you reboot your phone? Reboot it once and click Reset All Networks. And try your sim using a different phone, maybe a phone problem
08-28-2024 02:09 PM
HI @Teebok what phone you have? where are you? My Data is working
did you login My Account and check if you used up all data