may 26,27 promo

[jim1]

I opened an account on May 26 and paid for 30 days on a voucher.  I understood the promo would give me another 30 days free on the plan I selected.  This has not been credited to my account yet.

[ShawnC13]

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@jim1 wrote:

I opened an account on May 26 and paid for 30 days on a voucher.  I understood the promo would give me another 30 days free on the plan I selected.  This has not been credited to my account yet.

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I am not sure what the time line was for the accounts to be credited.  Most are within 72 hours.  you can contact the Moderators to look into this for you.

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[Luddite]

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:30PM (ET). Response is generally within few hours, but may take 24.