10-27-2023 11:45 AM
I lost my sim card in china. How can I replace the new sim card with same phone number in Canada?
10-27-2023 12:17 PM
You have to buy new SIM and transfer number from old to new SIM through My Account. You will keep existing number.
10-27-2023 11:58 AM
@Crystal128 , if it is not convenient to go to a physical store to buy a SIM card, Public Mobile is selling SIM cards via Amazon for $4.99.
https://www.amazon.ca/Public-Mobile-Card-Unlocked-Phones/dp/B07R6P5KBB/
10-27-2023 11:49 AM - edited 10-27-2023 11:53 AM
@Crystal128 wrote:I lost my sim card in china. How can I replace the new sim card with same phone number in Canada?
@Crystal128 Buy a new sim card either online or at a Telus/Koodo store. Go into your account and under your profile click the pencil to the right of your sim card number. Everything stays the same, number, rewards etc.