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[mrtuff]

Why can't I log in to my account (self serve) ?

mrtuff

[Alireja]

@mrtuff Do you get any error message or something?

Please clarify what you mean "I cannot log in". We will be able to help you better if you provide us with more detials.

[tabi159w]

Logging in is quite slow so don't assume you can't log in just because the page isn't refreshing to the self-serve portal instantly. Give it some time 

[Dogbert]

Firstly, I would try clearing the cache & password for my browser (or icognito mode for Chrome & Private for IE & FF).

2nd; maybe you've typed in your password incorrectly when registering.  Give password reset a try.

3rd; contact a mod (link).

[GinYVR]

@mrtuffIt is slow (takes half a minute to load).. I always recommend accessing the service outside day hours late evenings but not 1:30AM EST on Fridays as they seem to do maintence

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache.