Hello.
Public Mobile website caching issues are often resolved by clearing your browser's cache and cookies, then closing and restarting your browser completely. Other common solutions include using a different browser, trying Incognito or Private mode, or, for mobile users, updating the Public Mobile app or clearing its cache and data in your phone's settings.
Once you are in your account, you go to your subscription and turn off autopay.
If you're still having issues logging in, contact a csa via this direct link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
