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[Haniabud]

1.when I enter email and password the code sent to a different number.

2. there is a message on my profile saying this is your new number.

3. and I can't change my info in profile

[CSA_PM]

Are you still having issues @Haniabud  ? I've sent you a private message, so please check your community inbox when you have a chance.
 

[softech]

@Haniabud 

check if you can login using e-mail to receive the code first

On the 2FA screen, click "Didn't Receive code" or "Resend Code" and choose "Send email" or "Send Voice Message" to get 2FA.   

if you can login, go to Profile > Manage EverSafe ID and update the phone number 

if you cannot login still, ask PM CS  agent to help.  Please private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there