07-02-2022 12:44 PM
lock out of my account! Do not remember password or security question. Only have my email address. What can I do?
Solved! Go to Solution.
07-02-2022 12:55 PM - edited 07-02-2022 12:55 PM
hi if you forgot password or email security question you can contact a cs agent explain your problem Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH
07-02-2022 12:50 PM
hi contact a cs agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
type request email and new password
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply