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locked account

Gian
Great Neighbour / Super Voisin

lock out of my account! Do not remember password or security question. Only have my email address. What can I do? 

2 REPLIES 2

MrSpock
Deputy Mayor / Adjoint au Maire

@Gian 

hi if you forgot password or  email security question   you can contact  a cs agent explain your problem  Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

 
 
 
 

RossN
Mayor / Maire

@Gian 

hi contact a cs agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

type  request email and new password 

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


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