live agent

[sravya006]

need to reactivate sim

[HALIMACS]

@sravya006 

when you dial 611 from your phone, what do you hear?

If you need to make a payment, the easiest way is to get a payment voucher from mobile shops, Shell gas station, and drug store locations which can be added on self-serve or through 611.

But only if your service is not permanently deactivated.

[softech]

@sravya006 you have not pay for over 90 days since suspension, your account was closed permanently.  

If you want to come back to PM, you have to buy a new sim card and activate a new account 

[sravya006]

Last time logged in was December. I cannot access other than the community page

[sravya006]

Yes. Please

[sravya006]

This is the message

Sorry. We are having trouble finding your phone number. You can ask more help online.

[softech]

@sravya006 what trouble you got?

and how long your account was suspended or when did you pay last time?  you can login My Account?

[BKNS27]

@sravya006 

Could we get more details of your issue so we can give you solutions to your problem?

[sravya006]

we are having trouble 

[dust2dust]

What recording do you get when you dial 1-855-4pu-blic from another phone and enter your number?