l'activation de ma carte Sim est bloquée

[SASSAMK]

Bonjour,

l'activation de ma carte Sim est bloquée,je n'ai pas accès à mon Compte Public Mobil

[darlicious]

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@Jb456 wrote:

@darlicious 

Copy the French text..open a new browser tab....google french to English..paste your copied text and it will translate it English. Won't be exact wording but you will get an idea what is trying to be said.

Then another tab..English to French and write your reply. Again won't be exact wording and hope person understands it lol.

Copy it..paste in response.

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@darlicious wrote:

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Clear your browser cache/cookies and try again. Wait a few minutes between each attempt so the servers can all keep up. 

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I had an idea of what was going on here but cant read french....not sure how you translate on this site...something else to learn. Anyhow....wait a full hour between attempts and always clear your browser and use secret/incognito mode.  Une heure minimum!

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Thank you @Jb456  my computer skills crash course is pegging along nicely. Hopefully I don't screw up the test. Merci mon ami. 

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[Korth]

I answered in English because my French is asful, google translate would probably mangle my meaning less than I would. 

[Jb456]

Stay safe

[darlicious]

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@Korth wrote:

Clear your browser cache/cookies and try again. Wait a few minutes between each attempt so the servers can all keep up. 

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I had an idea of what was going on here but cant read french....not sure how you translate on this site...something else to learn. Anyhow....wait a full hour between attempts and always clear your browser and use secret/incognito mode.  Une heure minimum!

[Korth]

Clear your browser cache/cookies and try again. Wait a few minutes between each attempt so the servers can all keep up. 

[Jb456]

Stay safe

[Jb456]

Stay safe

[SASSAMK]

je suis arrivée à ce niveau :

Ayez en main votre carte de crédit. Nous acceptons les cartes de crédit suivantes si elles sont enregistrées à une adresse canadienne : VISA, MasterCard et American Express. Nous acceptons aussi les cartes Visa Débit et les bons de paiement Public Mobile.

et je n'ai pas pu utiliser le bon de paiement.

Je n'arrive pas à entrer dans le compte créer.

[Jb456]

Stay safe

[DanielleMarie]

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@SASSAMK wrote:

Bonjour,

l'activation de ma carte Sim est bloquée,je n'ai pas accès à mon Compte Public Mobil

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C'est un forum public; veuillez supprimer vos informations personnelles!

Pouvez-vous fournir plus d'informations sur le blocage de votre activation? Quelles mesures avez-vous prises?

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