cancel
Showing results for 
Search instead for 
Did you mean: 

internal text messaging

CHIGOZIE
Good Citizen / Bon Citoyen

I can't send text messages internationally. The error message i keep getting is "you have entered an incorrect number. pls try again". I am here in BC Canada. I made sure the country code is added yet it still doesn't work. 

Need help ASAP. Thanks

10 REPLIES 10

CHIGOZIE
Good Citizen / Bon Citoyen

yes

dust2dust
Mayor / Maire

And is there possibly a zero in front of any of the sets of numbers? If so don't use the zero in front.

BKNS27
Mayor / Maire

@CHIGOZIE 

Did you add the person in your contact list and add 011 234 xxx-xxxx?

Did you also try the + in front? Are you able to call in and out? Text in out anywhere else? Use your data?

CHIGOZIE
Good Citizen / Bon Citoyen

have tried all but didn't work

 

CHIGOZIE
Good Citizen / Bon Citoyen

It didn't work

 

CHIGOZIE
Good Citizen / Bon Citoyen

Country is Nigeria. Number ends with ....9406

darlicious
Mayor / Maire

@CHIGOZIE 

What country are you trying to text? Give us the number you are trying to text without the last 4 digits ( denote them as XXXX).

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

JL9
Mayor / Maire

Where are you trying to text?

dust2dust
Mayor / Maire

And the exit code? 011 or + in front of it all.

Need Help? Let's chat.