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kjfv
Great Neighbour / Super Voisin

I've been trying to login to my account but i couldnt access it. i entered my email address but it says that im not registered but my number is already registered. and i totally forgot my password. what can i do about this? i have to access my account.

6 REPLIES 6

MJ23
Great Citizen / Super Citoyen

Were you able to resolve the matter? Did you contact a moderator?

 

Hope your issue has been resolved.

 

cheers,

mj23

Jackhyf63
Town Hero / Héro de la Ville

@kjfv you might have used a different email address than you are currently trying to login with.  In any event, the easiest solution is to message the moderator team and they can help resolve the login issue.  

mimmo
Retired Oracle / Oracle Retraité

@Murco the link to the kb in your macro has chanded and so has the information needed to  contact mods. 

kjfv
Great Neighbour / Super Voisin

Thanks.

mimmo
Retired Oracle / Oracle Retraité

Have you tried the lost password feature?

 

If you signed up in store you might need to create an account. 

Murco
Model Citizen / Citoyen Modèle

@kjfv 

click here to private message a Moderator

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