02-19-2019 08:26 PM - edited 01-05-2022 03:25 AM
I've been trying to login to my account but i couldnt access it. i entered my email address but it says that im not registered but my number is already registered. and i totally forgot my password. what can i do about this? i have to access my account.
02-20-2019 05:43 PM
Were you able to resolve the matter? Did you contact a moderator?
Hope your issue has been resolved.
cheers,
mj23
02-19-2019 09:35 PM
@kjfv you might have used a different email address than you are currently trying to login with. In any event, the easiest solution is to message the moderator team and they can help resolve the login issue.
02-19-2019 08:39 PM
@Murco the link to the kb in your macro has chanded and so has the information needed to contact mods.
02-19-2019 08:36 PM
Thanks.
02-19-2019 08:30 PM
Have you tried the lost password feature?
If you signed up in store you might need to create an account.
02-19-2019 08:30 PM - edited 02-19-2019 08:46 PM