incomplete porting for a week/We must take an action

[mohamed_mohamed]

It's been a week since I transfered to PM, I still can not receive calls or text messages. It is very frustrating, I have sent a private message to MODs with phone#, sim#, PIN# and old acc# and still no response. My iusse has not been fixed yet. My messages have not been ready yet. You kept selling sim cards while you could not solve our issues. Would you please look into my issue? and for your info our lives rely on making and receiving calls, is this understandable? I had car accident last Sunday and I am supposed to receive phone calls from my insurance company to discuss my claim. This is an urgent matter. 

It is not my bussiness that you have backlog or whatever, you created the problems for yourself so you must solve it away from us getting inolved or affected. Please do not ask me to be patient. I must deal with my car insurance company ok? I wanna talk to my adjustor and deal with other bussiness.

Seriously guys we should take an action against PM. It is affecting my financial life seriosuly. 

@Mary_M @Saray_O @Shazia_K @Jeremy_M @Brooke_C @Val_T 

[daisyhuang96]

Same here, this is so frustrating. We're paying for a service that we aren't able to use.

[Bart]

I have the same exact issue! It has been a week of everyday trying to contact PM. I just want all my services that I paid for to work. Too much to ask for? I have paid and not been able to receive calls for a week now. I need to be able to receive calls, for business and person purposes. This has really messed with my life.

[cheeseburger]

Can you still use the SIM from your old provider to receive calls?

Other than buying a pay as you go SIM from another provider in the interim the only thing you can do is wait.

While I agree PM could have done a better job triaging this is this the support model. This is why it's inexpensive. Understand the risks before going in.

[UDP7]

They actually did stop selling sims because of the problems