04-15-2018 09:31 PM - edited 01-05-2022 04:37 AM
04-16-2018 09:07 AM
Good morning @faisal,
thank you for getting in touch with us, and welcome to Public Mobile!
sorry to hear that you haven't been able to receive any phone calls. As you haven't done so yet, can you please send us a private message including your account details? We'll get to the root of the issue and get it fixed!
Let's keep the conversation going,
Mary
04-15-2018 09:52 PM
Hi @faisal, If you transfered you number from another cell carrier, then something has gone wrong with the transfer. You need to send a private message to the moderator team so that they can get things going for you. Include your account number and PIN in the initial message to help speed things along.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
In the meantime, your old account should still be active. (I hope it was active when you started the transfer, otherwise the transfer would have failed).,
04-15-2018 09:52 PM - edited 04-15-2018 09:58 PM
Yor number transfer is stuck!
It’s always better to continue to use your old mobile carrier until it stop working, then you know that porting is completed. Swipe SIM cards and enjoy your new service!
You will need to send a private message to a Moderator_Team, they will help you!
Here is the link: click here
In your message, please provide your name, Public Mobile cell number, and PIN.
Good luck!
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