incoming call auto goto voicemail.

[Zu]

exchanged another public mobile SIM, sure phone no problem and the problem came from new sim just ported from Vingin mobile today, any idea?

[Zu]

Thanks SD08!

Yes, next morning, received text message from Publicmbile, inform tranfer completed, then my incoming call works normal.

Highly recommend Public Mobile could send text message to new customer and let them know that incoimg call need couple hours untill transfer completed.

[SD08 · Accepted solution]

Porting can take a few hours to complete.  During this time, you'll be able to make outgoing calls, but not receive them.  If it's already been a few hours, then you likely have a stuck port and you'll need the moderators to help. In that case, click this Moderator_Team link to send a private message for assistance.  Include your PM SIM card number, e-mail address, the phone number you're porting, your account number with Virgin, and the authorized name exactly as it appears on that account.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...