iMessage Will Not Activate

[blupenguin]

Hi my iMessage and Facetime will not activate:

• Have Data Plan with Public Mobile
• Have International Text with Public Mobile
• Using iPhone 5S Unlocked purchased from the Apple Store
• Can log into iCloud with Apple ID 

Please help @CS_Agent

[Luddite]

@blupenguin 

First: Turn off iMessage & Facetime then check Settings >> General >> About - if a carrier update is offered take it.

Second: Reboot your phone and turn on Factime, then go to Settings >> Messages >> iMessage on, Send as SMS on, MMS Messaging on >> Send & Recieve >> should show your PM phone number and your iCloud address. Confirm Factime also shows your PM phone number and iCloud address.

Third: Settings >> Cellular >> Cellular Data on, WiFI assist off >> Cellular data options Enable LTE on, Data Roaming on >> Cellular Data should show APN isp.mb.com

That should do it.

[shawnie_boy]

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@blupenguin wrote:

Hi my iMessage and Facetime will not activate:

• Have Data Plan with Public Mobile
• Have International Text with Public Mobile
• Using iPhone 5S Unlocked purchased from the Apple Store
• Can log into iCloud with Apple ID 

Please help @CS_Agent

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This is not an PM issue. You may want to contact Apple or just wait it out or restore phone. Have you tried it over wifi?