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i updater my plan after two days of not having minutes, nothing is working.....

dylangilbert
Great Neighbour / Super Voisin

so my minutes ran out on the 4th of november, so i purchased a 25 minute voucher from walmart and added it to my account, and after i changed my plan from 50 to 45 dollars a month im not able to call or text after already making the payment, when i try to call or text it just says i do not have long distance on my plan but yet i cant text or call anyone at all. My plan says its activated and a new payment is needed on december 6th, so why cant i call text or use data?

2 REPLIES 2

mh1983
Deputy Mayor / Adjoint au Maire

Please tell us exactly what you see on your account, too -- which plan, add-ons, etc. Check your usage, too. I agree, the post is hard to follow. 

stonechucker
Mayor / Maire

You can't buy 'minutes' from Walmart.  Did you buy a $25 voucher for payment to buy add-on minutes, or have you applied $25 for the $45 plan?  Your post is very confusing.

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