07-12-2019 07:57 PM - edited 01-05-2022 05:51 AM
i lost my phone and now i would like to connect a new sim card to a new phone how do i do that
Solved! Go to Solution.
07-12-2019 08:02 PM
Go into your account report phone lost and do a sim card change
07-12-2019 08:02 PM - edited 07-12-2019 08:03 PM
Logon to your Self-serve account
edit: Jinx? So many replies at the same time lol
07-12-2019 08:02 PM
@lovelove wrote:i lost my phone and now i would like to connect a new sim card to a new phone how do i do that
Login to your self-serve account.
Select [Plan and Add-Ons] --> [Change SIM card] to switch to a new SIM card.
07-12-2019 08:01 PM
In your self service account, you can switch to a new SIM number. Need to buy new SIM care and submit that number in your self service account and put in your new phone.
Choose Plan and Add ons tab
Choose Change SIM Card tab
Submit new number.