i can not remember my password or my security question

[douglas11]

i want to get some add ons for the us but i can not remember my password or security question. or so it seems. 

[geopublic]

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@douglas11 wrote:

i want to get some add ons for the us but i can not remember my password or security question. or so it seems. 

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@douglas11  You can also purchase addon using the IVR system by dialing 611 from your phone.

[oglat]

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@ChuckYeah wrote:

And check your email for accuracy or that it's the right one, forgetting both seems less likely than an issue with the original email?

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If they are getting the question, unless they have more than one account, it's probably the right one

[ChuckYeah]

And check your email for accuracy or that it's the right one, forgetting both seems less likely than an issue with the original email?

[ChuckYeah]

Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns.

Try logging in with another device. Perhaps you saved your password at some point.

[oglat]

Hi

You will have to contact Moderators https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Provide your phone number and email you used for self-serve and if you remember the pin