https://activate.publicmobile.ca/ isn't loading?

[chadmilbrandt]

I'm trying to activate my sim on https://activate.publicmobile.ca/

The website won't load. It's a blank page. I've tried Firefox, Chrome, Safari, Internet Explorer, and Edge, both in normal browsing mode and regular. I've even tried using a VPN. It's not working. How can I activate my sim?

[chadmilbrandt]

Thanks all! It's worked for me, too 🙂

[kb_mv]

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@kbetson wrote:

Still not working for me, anyone else?

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@kbetson @chadmilbrandt Mine works now

[kbetson]

Still not working for me, anyone else?

[dlambro]

Hi, 

It's working now, try the link below, 

https://activate.publicmobile.ca

[dlambro]

It's working now, I just tried it on Safari:

https://activate.publicmobile.ca

[will13am]

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@chadmilbrandt wrote:

Thank you, that's reassuring. Although, I've already cancelled my other service 😑😅

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I hope you were not planning on porting your number over to this service.  If you want to do that, you need to keep the old service active.  

[softech]

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@chadmilbrandt wrote:

Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

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yes.. still down.. 

in terms of if this is normal or not, honest.. I don't see this site down a lot. and many sites have the same outage occasionally, not just PM.  But the phone service itself is solid.. as good as Telus 🙂 

[chadmilbrandt]

Thank you, that's reassuring. Although, I've already cancelled my other service 😑😅

[kb_mv]

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@chadmilbrandt wrote:

Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

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@chadmilbrandt I save way more money than the occasional glitch (which let's be honest, happens everywhere online) causes a waste of my time. If you are concerned, you haven't switched yet....

[chadmilbrandt]

Ok, will do. Thank you.

I hope this isn't normal! I might be regretting my decision to switch...

[kb_mv · Accepted solution]

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@chadmilbrandt wrote:

I'm trying to activate my sim on https://activate.publicmobile.ca/

The website won't load. It's a blank page. I've tried Firefox, Chrome, Safari, Internet Explorer, and Edge, both in normal browsing mode and regular. I've even tried using a VPN. It's not working. How can I activate my sim?

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@chadmilbrandt It appears to be down. Give it an hour and try again. I haven't seen these sorts of outages go on too long. Welcome to PM.