how long to port #?

[bjstvs]

I can make outgoing calls but cannot receive calls?

[ooakosiryan]

@bjstvs Are you porting from another mobile number or a landline? According to the CWTA, it should take up to 2.5 business hours if you're porting from another wireless provider. If you're porting from a landline number, it should take up to 2 days (click here for reference).

Based on personal experience, I ported from a Telus number and it was almost instant.

Good luck, and hope this helps!

[computergeek541]

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@bjstvs wrote:

I can make outgoing calls but cannot receive calls?

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Depends on the carrier but as Roberts said, usually it's done within a few hours.  I know that ports from Freedom Mobile usually seem to take exactly from the time of the welcome/activation e-mail message.  Phone numbers attached to landlines will take longer.

[RobertQc]

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@bjstvs wrote:

I can make outgoing calls but cannot receive calls?

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@bjstvs

If you just ported, this is normal, it takes some time, depends where you ported from and what kind of number, mobile, land line, voip extra. Usually a couple hours to a couple days.Try restartg every hour or so remove your battery / restart your phone. It can take time on your first port over and there can be weird issues for a short period of time.

If the issue continues you may have a partially completed port but most often ports just take a bit longer. One of the moderators can take a look, see if they need to do something to move it along.  Click this to send them a message