how can I reset MY account password, I forgot my password. but the email address can not verifed

[youwanmei]

how can I reset MY account password,  I  forgot my password. 

but the email address can not be verifed  as well.

I tried to register MY ACCOUNT as a new customer. It says invalid number or may be registered already.

some one can help me?

[Dunkman]

@Virgie

If the reset password function from website is not working, you will need to contact moderator to reset your password, but the wait times are 2-3 days presently.  

As stated by RobertQC, you can dial 611 to pay either via autopay (if signed up) or via voucher.  You can buy voucher from vendors or online via recharge.com.  

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

[RobertQc]

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@Virgie wrote:

did anyone know how to ressolve issue reset e-mail address and password i need to make payment on my phone today

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@VirgieDial 611 on your phone and make a payment there. If you need a payment voucher buy it from recharge.com right now and make the payment.

[Virgie]

did anyone know how to ressolve issue reset e-mail address and password i need to make payment on my phone today

[SD08]

Your account needs a password reset with the help of a moderator.  Click this Moderator_Team link to send a private message for assistance.  Include your e-mail address and phone number.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Password resets are time-sensitive, so be alert for any response from the mods, and don't delay once you get the reset message.