got new credit card want to delete old card

[esjliv]

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@t_p wrote:

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@esjliv 

Are you a lefty? 😁

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@t_p  - Whoops 🔄👻

[t_p]

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@esjliv wrote:

@jbateman1 

...

Once logged into your Self Serve account, navigate to the Payment TAB, then go to the bottom, right corner to remove the old card and add the new one.

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@esjliv 

Are you a lefty? 😁

[esjliv]

@jbateman1 

IF you have not created a Self Serve account yet, you can do that here:  https://selfserve.publicmobile.ca/self-registration/

Once logged into your Self Serve account, navigate to the Payment TAB, then go to the bottom, right LEFT corner to remove the old card and add the new one.

[HALIMACS]

@jbateman1 

When updating credit card info, make sure to do the following to avoid the common glitches that sometimes occur with this process:

1. Clear your browser's cache & cookies
2. Use incognito mode
3. Select "Manage My Card"
4. Select "replace card"
5. Type your address exactly as from your billing statement
6.  Don't use a space in the postal code
7.  Use ALL CAPS if necessary
8.  Type everything, not letting autofill complete any fields

.

[Anonymous]

@jbateman1 

you can Remove your credit card and Logout and

Spoiler

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

and if you use a home internet take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and log in and re entered your credit details,

just make sure your credit card number and your address match the same,

sometime your typing but is a one word or letter or number is a wrong or is missing just make sure for it.

How To Update or Remove Your Payment Card

To update or remove your credit or Visa debit card details,

1. sign in to Self-Serve.  Once signed in,

2. click on the ‘Payment’ tab,

then scroll to the bottom of the page and select ‘Manage my card’.

you will have the option to either select ‘Replace this card’, or ‘Remove this card’.

You will need to review and confirm this change to your account,

[hairbag1 · Accepted solution]

@jbateman1...log in to your account / Payment / Manage my Card