getting my old cell number from Koodoo

[Jackie4]

I was instructed to pick a cell number and set up my account and then contact a moderator to help me get my Koodoo cell number on Public.  Can someone help me?

[computergeek541]

If it's a prepaid Koodo phone number, do as @Triguy suggests.

If it's a postpaid Koodo account that the number is coming from, you can do the number porting yourself from within Self Serve.  It's in the Plans and Add-ons section under Phone Number Change.  Be sure to have your Koodo account number available.

[Triguy · Accepted solution]

You can submit a ticket to a moderator by clicking on the question mark on the bottom right.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number