fixing the auto payment mess PM seems to have created

[tobey]

ok first make sure you do a manual payment and activate your plan (most have done this only to find themselves unable to use there phones) next go to report your phone lost or stolen deactivate your account wait a few minutes the report your phone found reactivate your account and your phone should work fine if it doesn't then you may have to contact the wonderful and oh so fast moderators but please try this fix first other wise plan to wait 3 to 4 days before that lightening quick moderator team gets to your message 

[krazykiwi]

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@tobey wrote:

ok first make sure you do a manual payment and activate your plan (most have done this only to find themselves unable to use there phones) next go to report your phone lost or stolen deactivate your account wait a few minutes the report your phone found reactivate your account and your phone should work fine if it doesn't then you may have to contact the wonderful and oh so fast moderators but please try this fix first other wise plan to wait 3 to 4 days before that lightening quick moderator team gets to your message 

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I do not think the manual payment is necessary. As long as there is funds in your account, autopay or which ever way you chose, it should work.

[ShawnC13]

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@Anonymous wrote:

This "trick" is a clever work-around to re-activate an account when all signs appear to be fine and ready to go. It really shouldn't be necessary to perform tricks to make the system work but if it works to get it working then so be it.

There's another "trick" in the tool-belt but we won't do that in your thread.

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Yes it is a resolution, I was just posting a clarification so people weren't going to look at their account and expecting to see inactive or suspended and not see it.

Not sure what your last statement is about? Can you clarify that?

[Anonymous]

This "trick" is a clever work-around to re-activate an account when all signs appear to be fine and ready to go. It really shouldn't be necessary to perform tricks to make the system work but if it works to get it working then so be it.

There's another "trick" in the tool-belt but we won't do that in your thread.

[ShawnC13]

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@tobey wrote:

ok first make sure you do a manual payment and activate your plan (most have done this only to find themselves unable to use there phones) next go to report your phone lost or stolen deactivate your account wait a few minutes the report your phone found reactivate your account and your phone should work fine if it doesn't then you may have to contact the wonderful and oh so fast moderators but please try this fix first other wise plan to wait 3 to 4 days before that lightening quick moderator team gets to your message 

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First off I have never had an issue with any of the auto payments on any of the accounts I manage over my 2 years here  Just a quick clarification, lost or stolen phone does not deactivate your account.  It will deactivate your sim card, and the find feature will do the reverse