01-04-2018 06:01 PM - edited 01-05-2022 03:52 AM
Hi , i was wondering if you could help me . just need to know if i opt out from the autopayment option for how long will my account/number remain active (like i could come back if i missed a payment which was due say on the 6th of january 2018 will i be able to come back in say after 22 days say 28th of January 2018). 2nd once i opt out of autopayment can i after missing one payment opt in say somewhere in early Febuary /March and if i opt in will i be elegible for the 2 dollars reward /discount (per month ) again . kindly please clarify . thank you
(will it be deactivated as on the 6th of January 2018 or 90 days from the date I have missed the payment? Thanks)
01-04-2018 07:53 PM
@Insignia just to add-on if you miss your payment your phone will stop working (no calls, no data, no texting" and it will start working once you make a payment. you have 90 days to make a payment as mentioned above, if you go past 90 days yor account is deleted and number lost.
01-04-2018 06:04 PM - edited 01-04-2018 06:06 PM
Hey @Insignia,
Your account will remain expired for 90 days before its permanently deactivated/
So you will have up to 90 days from the day your plan expires to reactivate by making a payment. In your example, the account will be permanetly deleted after 90 days with day 1 starting on January 7.
When you reactivate the expired account and enrol in autopay, you will start getting autopay reward again.