error transferring number

[teresa999]

Hi, I tried transferring the number from Freedom Mobile. I can call out but not text and incoming calls goes to voice mail.

I tried  submitting a support ticket but the support app generates an error.

Thanks

jim

[hTideGnow]

hi @teresa999 

sound like the number not ported yet.  But check with PM porting support team and confirm.   I will send you the number to PM Porting support team  Please check your community inbox