error M.8702

[Eli28]

setting up my account and entered my payment details to purchase the plan. then got error code M.8702

did my payment go through? what's the issue

[hairbag1]

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@Eli28 wrote:

it said that the payment went through, i think, but then gave the error message

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Delete the Public Mobile app you have, download a fresh one; log in to your new account to finalize and pay. You must use the mobile app for that last step. 

[Eli28]

it said that the payment went through, i think, but then gave the error message

[Eli28]

no, using browser, can't use app

[hairbag1]

@Eli28 

for starters...you're required to complete your Public Mobile activation using the mobile app....did you ?

[BKNS27]

@Eli28 

Clear the cache and go incognito on your browser and try again.

If that didn’t work then contact a CS_Agent to help you.

https://urlshortner.tiia.ai/xYpc_I 

[slusagm]

do you have another credit card?  I would use another credit card and setup another account (using another email address).  But before doing so, make sure you uninstall the PM app and reinstall