email

[jpidhirn]

app won't recognize my email or phone number

[eddieO]

@jpidhirn if the PM app is giving you trouble try accessing your account from the website

[computergeek541]

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@jpidhirn wrote:

app won't recognize my email or phone number

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You EverSafe login is the e-mail address that was used at the time of activation?  By any chance, have you been a customer but had your account in suspension for 90 days?

[will13am]

@jpidhirn , did you recently complete an activation?  Anyway, try deleting the app data to see if that helps with account access.