eSim

[Sid2024]

Hi. I subscribed for a eSim on a non-compatible phone. I want to use it on a compatible phone. But it won't let me. What to do now? 

[computergeek541 · Accepted solution]

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@Sid2024 wrote:

Hi. I subscribed for a eSim on a non-compatible phone. I want to use it on a compatible phone. But it won't let me. What to do now? 

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Please contact a Public Mobile customers support agent to have your activation change to use a physical SIM card instead.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437