eSim

[Mark601]

Hello.  before I could install the eSIM the QR code became invalid.  Can another email be sent?

[slusagm]

@Mark601 

it is "invalid" because it is already installed by the app

check your Settings->Cellular page (on iPhone) or Sim Manager (on Android), you should see a Public Mobile esim there.  Then make sure it is enabled (or if it is an iPhone, toggle on Turn on this line) .  Also while you are there, make sure the old provider sim is disabled.  Last, just Reset Network Settings

[Handy1]

@Mark601  

send  a  private message   To CS_Agent

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