cancel
Showing results for 
Search instead for 
Did you mean: 

eSIM

Dominichanzel
Great Neighbour / Super Voisin

So my plan ran out and I was busy and having issues with my bank card. I couldn't use it unless I was physically tapping or inserting it. So I had tried to sign in from my phone and it would not let me, I tried from someone else's phone and same. But I continued on the other phone. And my brother had said, since this happened to him a few weeks ago, I need start over start with choosing a new plan again. As I proceeded with that I had to get a new eSIM which is now active on the phone I used and I need to switch it over to my phone.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Dominichanzel esim cannot be transferred. you need to rebuy new one

 Downlaod the app on your new phone and login

 Go to Submit page and Buy sim card there

Need Help? Let's chat.