Hi, I recently got a new phone and I’m trying to transfer my eSIM.
Based on the guidelines, the eSIM replacement should be free if:
- My current eSIM has been active for more than 15 days
- I’m doing an eSIM-to-eSIM transfer
- I did not delete my existing eSIM
I believe I meet all of these conditions, but when I try to proceed, it still shows a $5 charge.
Could someone please help check if this is an error or assist with waiving the fee?
Thank you in advance!
