data usage

[EthanGardner]

I am new this past month to Public.  I have the 5.5 Gb data plan but my data is no longer working at 4.6 Gb used (same is happening with my brother's - at 4.6 as well).  Why?

[JL9]

I'd like to hear the end to this story because it sounds like it may be your actual phone actually cutting you off because you've reached a preset limit. Otherwise the full amount is shown as used up on your self serve account. 

Let us know how it goes so we know it is a glitch or not.

[GreatCanadian]

---

@EthanGardner wrote:

I am new this past month to Public.  I have the 5.5 Gb data plan but my data is no longer working at 4.6 Gb used (same is happening with my brother's - at 4.6 as well).  Why?

---

It seems coincidental at you would both shut down at 4.6 GB. Do you have the data limit set on your phone by any chance? I know on Android you can set the data to cut off at a limit you choose. I'm not sure if you can do that on iPhone. 

GC 

[NDesai]

@EthanGardner Login to your self-serve account and have a look on the Overview page to verify if you have data remaining.