cancel
Showing results for 
Search instead for 
Did you mean: 

data usage

annoyed21
Great Neighbour / Super Voisin

Why is my phone using data at 12:31 am while I am connected to wifi.

For years my data plan was sufficient, since I am almost always using wifi. Now within a couple of days in the new month I have used up all my data. I don't want to buy extra, since it will probably disappear just as fast...

 

edited by computergeek541:  changed category label as this topic is unrelated to Community

2 REPLIES 2

softech
Oracle
Oracle

@annoyed21 

PM does not update the data usage constantly.  In fact, it only update it twice a day. 

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry.  The early morning usage  you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info

For the actual usage of the data, check the data usage page on the phone and see if the usage makes sense 

Need Help? Let's chat.