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data on phone isnt working

nigmea
Good Citizen / Bon Citoyen

hey just got public mobile yesterday and data isnt working. Lg-G3 things ive done

*factory reset of course reboot

don't have another phone to try so couldn't

tried conneciton/ regrestration automatic

not sure what else to do thanks

 

6 REPLIES 6

truckkarr
Great Neighbour / Super Voisin
 

nigmea
Good Citizen / Bon Citoyen

I have data hurray! thank you all

LEGO
Deputy Mayor / Adjoint au Maire

@nigmea Try this settings:

 

1111.jpg

Please, create a new Public Mobile APN, don’t edit an existing one, reboot after.

nigmea
Good Citizen / Bon Citoyen

this is what i used for lg-g3 odd thing is it wont save these setting.

 

edit** Resetitng phone aha then ill attempt freshly adding apn settings and post back. I'm sure its what i need to do thanks

 

 

Freedom Internet APN settings

Open App Drawer and go to Settings Mobile network settings Access point names

Press button on top right corner.

Enter name: Freedom 1
APN: internet.freedommobile.ca
Proxy:
Port:
Username:
Password:
Server:
MMSC:
MMS Proxy:
MMS Port:
MCC: 302
MNC: 490
Authentication type:
APN type: default,supl

Keep default values for all blank fields shown above.

Press menu button (top right) and select Save. Done.

will13am
Oracle
Oracle

@nigmea, I suspect that the APN settings may be what is affecting your ability to use data on the phone.  Please review this link and set up the Public Mobile APN on your phone.  After that, make sure mobile data is turned on.  Good luck.  Report back results. 

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

mimmo
Retired Oracle / Oracle Retraité

Lg's are known to need a factory reset, did you set up the apn settings after the factory reset?

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

 

 

 

 

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