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data issues

tazzer
Great Neighbour / Super Voisin

i have no idea how my data went from 1.74 gb on friday to over 6gb when i did not use my phone for any data use i have internet at home 

3 REPLIES 3

Littledenny
Great Neighbour / Super Voisin

If you forget to turn the data off it will still run the apps like google maps .your internet browser

slusagm
Mayor / Maire

Where you see you used 6GB?

Login My Account using browser with incognito mode to confirm.  Call *611 to confirm that usage 

If it really shows you used 6GB, check the mobile Usage on your phone 

Sansan
Mayor / Maire

There are a lot of messages circulating that they have been receiving errors regarding remaining call times and data from Public Mobile. 

If you know that you haven't used the amount indicated,  don't worry about it. Your good. 

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